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5 results for "refund"

How do I request a refund? | FAQs

You can request a refund within 30 days from the date of the transaction only if none of the URLs has been used. The refund will be made to the payment method used at the time of the original payment. Please note that your refund request cannot be processed due to any of the following reasons: 1) Your refund request has been submitted later than 30 days from the date of transaction. 2) Your refun ...

Can I get a refund for my unused annual plan? | FAQs

We issue a refund for annual subscriptions; if you cancel your annual plan, you'll receive a prorated refund for any unused time. Please note that you may not be eligible for a refund if There were more than 10 data extraction or download attempts using basic features within 24 hours of your initial purchase There were any data extraction or download attempts using advanced features You cance ...

Will I get a refund if I cancel my annual subscription? | FAQs

If you cancel an annual plan, you'll receive a prorated refund for unused time. For example, if you used your annual plan for six months, you’ll receive a refund for the remaining six months you didn’t use. Please note that refunds are only available within 30 days of your initial payment according to our terms of use. For additional questions about annual subscriptions or refunds, please ema ...

I want to cancel my subscription. What should I do? | FAQs

... the paid period. For instance, if on May 22 you cancel your monthly subscription that was meant to renew on May 30, you will still have access to paid features until May 30. Cancel your annual plan If you're on the annual plan, please email us at hello@listly.io with your Listly account and refund/cancellation details. The Listly team will help you cancel your plan and get a refund if you& ...

How do I disable my proxy server? | FAQs

... can cancel your proxy (Datacenter, ISP, Residential, Mobile) subscription by emailing the Listly team at hello@listly.io up to 24 hours before your next scheduled payment to avoid further charges. As Listly buys proxy servers from proxy server providers for you, you may not be eligible for a full refund if you deactivate or cancel your proxy subscription more than 24 hours after your payment. Fo ...