How do I request a refund? | FAQs You can request a refund within 30 days from the date of the transaction only if none of the credit has been used. The refunds will be made to the payment method used at the time of the original payment. Please note that your refund request cannot be processed due to one or more of the following reasons: 1) Your refund request has been submitted later than 30 days from the date of transaction. 2 ...